Emergency drainage service

Urgent drainage response for failures threatening property damage or sanitation.

An emergency drainage service provides urgent response to drainage failures that threaten property damage, contamination or loss of sanitary facilities. Typical scenarios include sewage backing up into a property, burst pipes flooding rooms, total blockage of all WCs and external flooding threatening building fabric. For North London response times of 60 to 90 minutes are typical for daytime callouts. Before the engineer arrives, occupants should turn off the water supply at the stop tap if relevant, isolate electrical circuits at risk of water contact, move valuable items above flood level and document damage with photographs. The service includes immediate assessment, temporary fix to control the situation, and a written report identifying root causes. Building insurance typically covers emergency drainage works, subject to policy excess and conditions.